About HomeHalo Appliance Repair

Meet the family, leadership, and technicians behind one of West Michigan's most trusted appliance repair teams, serving Grand Rapids, Kalamazoo, Lansing, and nearby communities.

The story of us

A family-built appliance repair company serving Grand Rapids and West Michigan

HomeHalo Appliance Repair is more than a service company. It is a family story. Scott and Tina Hay built their lives and businesses around integrity, hard work, and caring for people well. When their son Christian had the vision to build HomeHalo into a trusted appliance repair company, they believed in that dream and gave him the opportunity to lead.

Today, that trust has grown into a company serving homeowners and businesses across Grand Rapids, Kalamazoo, Lansing, and West Michigan with honest service, skilled technicians, and responsive support. From the first phone call to the final repair, the goal is simple: do the job right, communicate clearly, and treat people well.

With 362+ Google reviews and a 4.9-star rating, HomeHalo has earned a reputation for reliable appliance repair, straightforward recommendations, and technicians customers feel good about inviting into their homes.

Scott Hay, Tina Hay, and Christian Hay of HomeHalo Appliance Repair — Scott and Tina Hay with Christian Hay, the leadership family behind HomeHalo Appliance Repair.

362+

Google Reviews

4.9★

Average Rating

Team Members Featured

Core Service Markets

Leadership

This leadership team gives HomeHalo strong owner values, hands-on operational direction, and local accountability across Grand Rapids, Kalamazoo, Lansing, and West Michigan.

Owners

Scott and Tina Hay

Scott and Tina Hay are the owners of HomeHalo Appliance Repair and several other successful businesses. With a deep commitment to integrity, quality workmanship, and genuine customer care, they have built a reputation for excellence across West Michigan. They have proudly entrusted the leadership and daily operations of HomeHalo to their son Christian and his outstanding team. Scott and Tina continue to set the standard for the heart and care that defines the company, and they could not be more proud of the exceptional service their team delivers to families and businesses throughout Grand Rapids, Kalamazoo, and Lansing.

General Manager

Christian Hay

Christian Hay serves as General Manager of HomeHalo Appliance Repair. With more than seven years of experience building and scaling businesses across multiple industries, Christian leads a highly skilled team focused on customer service, technical excellence, and honest communication. Known for his operational leadership, he has helped make HomeHalo one of the most responsive appliance repair companies serving Grand Rapids, Kalamazoo, and Lansing.

Meet the HomeHalo team

Office Coordinator

Sarah

Sarah manages daily operations with exceptional care and efficiency. As the primary point of contact for appointments, estimates, and special requests, she helps customers receive prompt, professional, and personalized attention. With a background in customer service and Human Resources, she is known for her responsiveness, clarity, and dedication to making the repair process seamless.

Appointment Specialist

Alejandra

Alejandra coordinates schedules to help customers get the fastest possible service. With a background in sales, customer service, and fleet routing optimization, she matches customers with the right technician and keeps the booking process smooth, efficient, and professional.

Lead Technician

Zak

Zak is HomeHalo's Lead Technician and one of the most versatile appliance repair professionals on the team. With more than seven years of hands-on experience in residential and commercial appliance repair, he services refrigeration units, ovens and ranges, washers and dryers, dishwashers, stoves, and commercial icemakers. His technical depth and commitment to fixing problems the right way make him a cornerstone of the company.

Photo coming soon

Technician

Dave

Dave brings more than 20 years of specialized experience in electrical systems and appliance repair. Known for his thoroughness and attention to detail, he approaches every job with a commitment to diagnosing and fixing the problem correctly. Customers value his professionalism, reliability, and approachable presence in the homes he serves across West Michigan.

Technician

Cameron

Cameron has more than six years of specialized experience in commercial laundry systems and previously served as the lead laundry technician for the University of Notre Dame and other major universities. Trained personally by Zak, he is also highly proficient in residential and commercial refrigeration and dishwashers. Customers frequently praise Cameron for his punctuality, professionalism, and clear communication.

What we stand for

💰

Honest pricing

We provide upfront recommendations before work begins. If a repair does not make financial sense, we say so.

🔧

Technical excellence

Our team handles washers, dryers, refrigerators, dishwashers, ovens, ranges, commercial laundry equipment, and more.

📞

Responsive service

From the first call to the completed repair, we focus on clear communication, fast scheduling, and reliable follow-through.

🏠

Family values

We treat every home and business with respect, professionalism, and the kind of care that earns long-term trust.

Grand Rapids • Kalamazoo • Lansing

Need appliance repair you can trust?

Call HomeHalo for responsive service, honest answers, and experienced appliance repair across Grand Rapids, Kalamazoo, Lansing, and West Michigan.

Call (616) 367-5131 Book Online

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diagnostic visit applies toward repair when approved. HomeHalo Warranty Promise: workmanship protection, OEM parts with manufacturer warranty coverage, and follow-up support if something is not right. Mon–Fri, 8am–6pm · info@homehalorepair.com