Request a refund review

We're sorry your appliance isn't working the way it should. Please complete the form below so our management team can review your service history and determine the appropriate next steps.

Submitting this form does not guarantee a refund. Each request is reviewed individually based on the repair performed, service history, warranty coverage, and the terms of your work authorization.
1. Your information

Enter an amount greater than $0, using dollars and up to two decimal places, for example 125.00. This is a request, not an approved refund.

Street, city, and ZIP code.

If available. It appears at the top of your receipt.

Best way to reach you *
2. The appliance

Usually on a sticker inside the door or on the back panel.

3. The repair

Leave blank if you don't remember.

Your best estimate is fine.

Include sounds, error codes, leaks, temperatures, or anything else you've noticed.

Is this the same problem as before the repair? *
Has anyone else worked on this appliance since our visit? *
Is the appliance still in your home and available for us to inspect? *
Have you already contacted our office about this issue? *
What outcome are you hoping for? *
4. Acknowledgment

HomeHalo securely stores your request and uses Resend to notify management by email. We use these details to review and respond to your service concern. Do not include payment card details. See our privacy policy.

Call (616) 367-5131